FREQUENTLY ASKED QUESTIONS
Q: Is the Aero-Trek fragile?
A: The Aero-Trek is printed from a high-quality 3D printing material called PETG. While Aero-Trek is rugged, like any plastic material, it can break under the right conditions. We recognize that accidents do happen so if in the normal course of using your Aero-Trek a part breaks, just send us a picture and we will send you a new part at no charge.
Q: Do you have any best practices recommendations?
A: When traveling, always pack your Aero-Trek well. If it is in a suitcase, put some cushioning around the parts. The Aero-Trek, when reasonable care is taken, will reward you with its lightweight and compact profile. When painting in wind there are several things you can do:
Extend the legs of your tripod wide to lower the easel’s center of gravity
Hang some weight (backpack?) from the center of the easel.
Secure the easel legs to the ground with tent spikes (We have not tried this but it was suggested by a field tester). Frankly, if the wind is so bad that you need to secure the Aero-Trek with tent stakes, maybe it's time to go to lunch. :)
Q: How large a canvas can I paint on the Aero-Trek?
A: Please consider that the Aero-Trek’s mission is not to be a large canvas easel. There are plenty of options on the market for that. The Aero-Trek is for hiking, climbing, traveling – for artists who generally paint 12 x 16” or smaller en plein air. Please remember that the Aero-Trek is light and the larger the panel or canvas you paint with, the more susceptible it will be to wind. In terms of what the Aero-Trek can handle, we placed a 24 x 30" canvas on an Aero-Trek and it held it, however we do not recommend doing this in the field.
Aero-Trek will handle up to 1" stretched canvases or all panels up to 1". If you desire canvas clamps that can handle gallery wrap canvases (1 1/2"), just let us know, and we can provide them for you.
Q: What is the palette made of?
A: Thin and light weight birch wood is used for the palette area. It has been sanded and sealed with polyurethane. Over time a beautiful patina will build up on the wood from your oil paints.